;

Password reset and validating your account:

From 16th December please use the username that has been emailed to you. If you have not received this please contact our team on: 01376 532 800
Navigate to medfx.co.uk
You can use either the login form on the homepage or navigate to ‘Sign in’ on the top right hand corner.
Please select 'Forgot password' and follow the instructions.

instruction step 1 forgot password

Once logged in, please navigate to the ‘ePharmacy’ tab in the top navigation.

instruction step 2 select ePharmacy

Please fill out the information requested on this page. You will then be asked to confirm using a code sent to your mobile phone.

instruction step 3 confirm with a code

Once successful, you should see the following confirmation message.

instruction step 4 confirmation page

You should now be able to order prescription items as normal. For any issues please contact us on: 01376 532 800


Bulk importing of patient records:
To import patient records in bulk, please ensure the raw data is saved in .xls or .xlsx. format. Navigate to the 'ePharmacy' tab and select ‘Add Manage Patients’.
Select 'Import patients'.

instruction step 5 import patients

You can then either directly import your file by selecting ‘Choose File’ or you can select one of our templates to help you structure your data.
Once you are happy with the data you can select ‘Choose File’ and then ‘Upload.’

instruction step 6 upload patients

All patient data should now be easily found within the 'ePharmacy' section.
For any issues please contact our team on: 01376 532 800